FAQ

GENERAL

Regular prices are the same online and in store, however some promotions may differ from one to the other.

The selection of products is mostly the same, with the exception of certain products that can only be found in store. Please note that depending on the size of the stores, the entire collection may not be available everywhere.

Once your order has been placed, you will receive a confirmation email with a tracking number.

Orders cannot be changed or deleted once they are processed. If you are not satisfied with your purchase, you can return it by Purolator or by mail. To learn more about our exchange and refund options, please refer to our return policy.

Once the order has been received, you can return it by Purolator or by mail. Make sure you have the invoice or printed electronic confirmation of your purchase on hand. To learn more about our exchange and refund options, please refer to our return policy.

MasterCard / Visa