Shipping Policy

TERMS OF DELIVERY

SPECIAL CONDITIONS

  • In Canada only.
  • Free shipping with any purchase of $100 or more, in Quebec ( * ) and Ontario only, 
    • With the exception of remote regions such as Manicouagan, Basse-Côte-Nord or others (see below for fees).
  • Valid shipping and billing addresses in Canada.
  • Delivery to residences only.
  • No package delivered to a PO box.
  • The billing address must be the same as the one on the credit card used.

2- Fixed costs general in Canada only on regular service - delays are between 4 to 7 working days

  • Quebec (*) and Ontario: $15 (*) with the exception of remote regions such as Basse-Côte-Nord, Manicouagan or others in Quebec, we will contact you for these fees.
  • Labrador and Newfoundland: $55   
  • Nova Scotia, New Brunswick, Prince Edward Island: $19  
  • Manitoba: 23$
  • Alberta, Saskatchewan: 25$ 
  • British Columbia: $28 
  • Orders from Nunavut, Yukon or Northwest Territories will not be serviced by our company.

TRACKING CONTROL :

Once the order has been placed, you will receive a confirmation email in which you will find an order number. Generally shipments are made by Purolator with signature.

CONDITIONS OF SALE :

  1. DELIVERY TIME

A delay of 4 to 9 working days must be allocated to the processing of orders for products in stock at our warehouse and deliverable in Canada only.

  1. RESPONSIBILITY

Sportchief declines all responsibility in the event of late delivery due to stock shortages, whether or not attributable to the carrier, or resulting from an agreement between the place of receipt and the carrier marked SNR (signature not required). Sportchief ships all its orders with a required signature. However, if an SNR agreement is in place for the receiving location, this means that you agree to leave the package without a signature, which is considered a valid signature. Consequently, if the package is lost or stolen following this delivery, Sportchief disclaims all liability and will not cover credit or order replacement costs.

Note:
 

Will your order arrive on time despite the Canada Post strike?

We understand how important it is for you to receive your orders quickly, especially at this time of year.

Since November 15, 2024, a national strike by Canada Post has been affecting the processing and delivery of mail and parcels.

For remote areas where Canada Post normally ensures final delivery, parcels will be held at the nearest collection point and forwarded once the strike is over.

Thank you for your patience and understanding!


Sportchief Web
888 Chambly Street
Marieville (Quebec) Canada J3M 1R2
info@sportchief.com
(800) 567-1729